Offered with your choice of frequency (2, 4, 12 per year), coverage & duration (1, 3 & 5 year), SBS will maintain your batteries, power magnetics, power electronics & associated components in accordance with OEM specifications. Optional enhancements include time-based scheduled component replacement, battery coverage, battery insurance, service level peer review as well as time & materials (T&M) billing options. We offer standard MOPs & SOWs conforming to IEEE standards & original equipment manufacturer's recommendations.
Customers with maintenance contracts with SBS qualify for discounts towards 24/7 emergency repair full service contracts. Clients with full service contracts receive free freight, labor, travel & expenses for warranty replacement batteries when those batteries are purchased through SBS. Finally, contracted customers receive discounted pricing on complete battery string replacement projects.
Emergency repair service can be written under extended contracts as above and configured with 2-4-8 hour on site response times. Standard replenishment parts can be included as can the typically excluded batteries & DC capacitors, (time based schedule maintenance replacements). Service can be performed 24/7, 8x5 or within specific maintenance windows. Parts kits, counter-to-counter airborne delivery & NDA options can be selected. Any device currently supported by the original manufacturer can be easily covered. Units declared obsolete or discontinued require special provisions.
Preventative maintenance & emergency service contracts can be blended to provide full coverage for almost any device and any power system throught your enterprise operation. This includes multiple brands, multiple sites & multiple types of equipment all bundled under one simplified, easily measured & monitored contract. This covers UPS, batteries, MBD, diesel & natural gas generators, ATS, air conditioning (CRAC), fire supression, rectifiers, inverters, MBP, switchgear, distribution & control devices heretofore requiring multiple service contracts rendered by multiple service providers. One contract. One point of responsibility. One point of accountability.
An interesting aspect of generator maintenance service typically provided by others is that is ignores the actual electrical generator end & makes no effor to analyze electrical performance or waveform characteristics! Whereas it is very important to service the diesel or spark ignited engine, that component is perhaps the most reliable & stable part of the genset. Many service providers do not even test the starting batteries beyond a short 'cold cranking' of the engine starter. SBS uses sophisticated instrumentation to predictively test your batteries so that they will start your engine in the middle of a cold winter's night. And of course SBS inspects your generator to make certain the waveform it produces is clean & stable, capable of tolerating the non-linear characteristics of the supported UPS. SBS views your generator as an integral part of a power surety system not just a big truck. Examine the linked 'maintenance checklist' from a typical generator manufacturer & you will note the absence of any tests of the generator electrical characteristics or waveform. SBS delivers comprehensive preventative maintenance on your generators.
Generator Maintenance Brochure
Maintaining & servicing the sub-systems of the critical AC & DC power system affords SBS the perspective required to apply & install any of those devices as well as a complete system ensuring that all the bits & pieces are coordinated and operate in concert with total compatability. Unaligned with any one manufacturer, SBS can select the 'best-in class" at the best value while avoiding certain families of products that have known application challenges. The result is a system that delivers performance, reliability & availability at the lowest cost of ownership. With no limitation on technology or type, SBS can provide a total system solution ensuring that facility commissioning occurs seamlessly.
SBS utilizes its construction project managers, internal logistics coordinators & an array of electrical & structural engineers to walk your expansion project from concept through feasibility to completion with no surprises. Our lean structure & speed to market coupled with our extensive mission critical power experience means that your small to medium design-build project will be offered at an extremely competive cost basis. SBS only engages in our core competency, AC & DC power projects for IT data centers, telco network power installations, utility control systems & industrial battery handling systems with or without a structural component.
- Relocation - Add - Change -Delete
SBS can especially execute your relocation & disposal requirements. Our exerience with sensitive IT equipment, network & premise wiring, power electronics & power magnetics allows us a heighten awareness of the methods demanded for a successful move. Naturally SBS recommissions what we we move so that you are guaranteed the shortest turn around timeframe. Our expertise in maintenance & repair gives us the ability to identify potential equipment susceptibility prior to any change. Our knowledge of hazardous material disposal, federal, state & local regulations results in proper handling of all spent fuels, chemicals, circuit boards & depleted material.
Even the most elegantly designed power system requires verification during its service life to identify deteriorating conditions as well as potential points of failure. SBS performs numerous testing procedures to indentify areas of concern or prove reliability. These include power quality, infra-red thermography, IEEE load banking, rollover commissioning, acceptance testing, reliability, availability, battery monitoring & earth grounding-bonding analysis. SBS can conduct these test to your MOP or we can prepare one for your approval using accepted industry standards & practices.
WHEN POWER SYSTEM FAILURE WILL RESULT IN A CONSEQUENCE THAT IS CRITICAL, - SELECT SBS FOR DESIGN, INSTALLATION, MAINTENANCE & SERVICE
Setting service industry benchmark standards, SBS offers a 'Peer review' program as a check & balance to ensure you are receiving the service & maintenance to which you are entitled as compared to IEEE, ANSI, OSHA, JIC and OEM guidelines. SBS will review your service reports for completeness & value. We will statiscally sample & inspect devices to verify calibrations, measurements & procedures. Your preventative maintenance program will be evaluated for frequency & thoroughness. You will be made aware of best practices & potential enhancements to your maintenance or service. SBS will bring "a fresh set of eyes" to examine your equipment as a total system. And perhaps most import, SBS can provide a 'second opinion' when a major retrofit or replacement has been suggested by others. Should our conclusions, prepared by our Engineering Services Department, differ from your existing, we are prepared to award performance guarantees to our well-considered recommendations if implemented.
SBS Peer Review Program
- Why Choose SBS?-- Accuracy vs. Validity
Prior to Y2K, great effort was expended to convince most users of the necessity to deploy reliable reserve power systems, power quality conditioners & the diligent maintenance of those systems to ensure their operation when absolutely, positively required to accept & maintain an unplanned transfer from utility to critical or protected bus. Today, there are only very few enterprises who do not value reliability, availability & redundancy; and therefore comprehend the requirement to maintain, monitor & test. However, the industry of 'third party service providers' is young. Like any fledgling market, many have rushed in to make a quick profit. Many have taken those profits and disappeared. Unlike them, SBS has nurtured its long-established position since 1915.
The firms that you select to perform these preventative maintenance efforts, measurement evaluations & 'proof' testings certainly must be experienced, qualified, continually educated. Perhaps most overlooked is the requirement for your service provider to exhibit demonstrated honesty & integrity. Their performance of their duties and the subsequent validity of their reported results are dependant upon those qualities for which we have no metrics. The best training, knowledge & procedures are rendered irrelevant without those traits. Without them, you cannot be assured that work needed was truly completed. You cannot rely upon the mission critical system to operate correctly. You cannot be certain that their recommendations for costly upgrades or end-of-life replacements are factually well-considered & represent the best interests of the availability & reliability of your critical assets for your continuity of business operations. Far too often, battery plants are condemned prematurely, well before their useful service life has ended. Much too frequently, power systems are 'upgraded' with expensive enhancements that result in little or no improvement or worse, completely replaced before their fair time. Quite often your so-called 'depleted' system is even resold as 'refurbished' by the very firm that condemned it! Sometimes these false evaluations result from simple human errors or sometimes from something perhaps more nefarious.
At SBS we encourage you to know your service provider. Request substantiation & explanation for their determinations. Make certain that your service provider secures a positive relationship with original equipment manufactures (OEM) so that they can provide firmware & hardware upgrades as recommended by those manufacturers. Above all, seek a 'qualified second opinion" when replacement systems are proposed prior to achieving their expected design life. When new recommendations are adopted, expect your service provider to attach service life contingencies to their continued maintenance contracts for those systems. At SBS, this is our SOP!
UPS PREVENTATIVE MAINTENANCE * 24/7 EMERGENCY SERVICE