Preventative Maintenance Contracts
SBS will craft a managed maintenance program for a single component or your entire critical power system including UPS, MBP, generators, ATS, batteries, PDU, MBD, rectifier, inverter, switchgear & computer room air conditioning (CRAC).
SBS offers:
- Semi-Annual, quarterly or monthly events
- Critical asset management reports
- System histories archived in perpetuity
- Meaningful electronic service reports
- Performance-based metrics & incentives
- End of useful service life estimations
- Component design life guarantees
- Pre-scheduled maintenance events
- Only newly manufactured parts used
- PM scope of work based on IEEE & OEM recommendations
SBS takes 'ownership' of the performance, availability & reliability of your critical power system. Unlike many third party maintenance organizations who prematurely condemn batteries & other components, SBS strives to achieve maximum service life relative to the design life of your sub-systems & will attach performance guarantees for the expected useful service life for those sub-systems or components that we recommend for replacement. Moreover, our 'open book' policy will allow your facilities personal to verify our findings in real time to eliminate errors or misrepresentations.
SBS can add the "Full Service" option to your planned, preventative maintenance contract to include 24/7 on site response, 100% parts, labor, travel & expenses. Call 800-554-2243 today for a proposal!
Generator Maintenance
An interesting aspect of generator maintenance service as typically provided by others is that is the actual electrical generator is probably the most crucial component & most providers make no effort to analyze electrical performance or waveform characteristics! Whereas it is very important to service the diesel or spark ignited engine, that component is perhaps the most reliable & stable part of the genset. Many service providers do not even test the starting batteries beyond a brief 'cold cranking' of the engine starter. SBS uses sophisticated instrumentation to predictively test your batteries so that they start your engine in the middle of a cold winter's night. And of course SBS inspects your generator to make certain the waveform it produces is clean & stable, capable of tolerating the non-linear characteristics of the supported UPS. SBS views your generator as an integral part of a power surety system not just a big truck. Compare the 'maintenance checklist' from a typical generator manufacturer to ours & you will note the absence of any electrical tests on theirs. SBS delivers comprehensive preventative maintenance on your generators.
Generator Service Checklist 
Maintenance-Service Peer Review
Setting service industry benchmark standards, SBS offers a 'Peer Review' program as a check & balance to ensure you are receiving the service & maintenance to which you are entitled as compared to IEEE, ANSI, OSHA, JIC and OEM guidelines. SBS will review your service reports for completeness & value. We will statiscally sample & inspect devices to verify calibrations, measurements & procedures. Your preventative maintenance program will be evaluated for frequency & thoroughness. You will be made aware of best practices & potential enhancements to your maintenance or service. SBS will bring "a fresh set of eyes" to examine your equipment as a total system. And perhaps most import, SBS can provide a 'second opinion' when a major retrofit or replacement has been suggested by others. Should our conclusions, prepared by our Engineering Services Department, differ from your existing, we are prepared to award performance guarantees to our well-considered recommendations when implemented.
SBS Peer Review Options
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Maintenance for AC/DC Power Systems
SBS will provide electronic transmission reports for all maintenance data accumulated while performing an onsite inspection or diagnostic testing of AC and DC power equipment and battery systems. SBS is able to create and maintain an information database for large networks, which saves time and resources for our customers as well as eliminating costly duplicate repair or replacement of time-based components such as DC & AC capacitors.
Factory-Authorized Service Center (FASC) AC/DC Manufacturers
SBS is a FASC for numerous manufacturers. Our staff is factory trained and certified to maintain and repair many types of AC and DC power systems nationwide.
24/7/365 Nationwide Service
SBS can add complete emergency repair services to the PM contracts above for any model, any brand, anywhere offering a variety of options:
- 2, 4 & 6 hour response times
- full parts & labor coverage
- extended battery warranties
- extended equipment warranties
- time & material options
Consolidated Service on all Brands
UPS * Batteries * Generators * Rectifiers * CRAC - Computer Room Air Conditioning
Inverters * Distribution * Controls * Chargers
Main Battery Disconnects * Maintenance Bypass Panels * Paralleling Switchgear
Consolidating Service Plans
Rolling all your service contract plans for all your critical & reserve power systems at all your locations makes sense. You will experience the benefit of a professional organization that views your power environment from a systemic or 'wholistic' approach. This means that your power devices will be maintained to deliver performance in concert providing the results intended from the original design. You will have one invoice to process, one purchase order to place, one phone call to make & one comprehensive availability/reliability oriented field service report to review giving you a snapshot "state-of-health" for your power surety system. Let SBS take your uptime to the power of one!
- single point of contact
- single point of responsibility
- single point of accountability
- reduced paperwork
- meaningful reporting w/predictive analysis
- all systems
- all brands
- all locations
Call SBS today for a proposal!
When contracted with SBS for full service:
- receive free labor, freight & travel on warranty battery replacements (batteries purchased through SBS)
- discounted battery string replacements
- discounted end-of-life component replacement (caps)
- battery string insurance
- de-installation trade-in credits
- extended warranties on UPS, batteries & generators
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